Cancellation/Returns Policy
We will be happy to exchange or give you a refund on online purchases, providing the goods are returned within 28 days, upon receipt of the unwanted items.
This does not affect your statutory rights.
Unfortunately we cannot offer a refund or exchange on postage costs or on items that have been worn, unless the product is found to be faulty.
Please return goods for exchange or refund with your contact details and requirements to:
Affair Lingerie
12 Beastfair
Pontefract
West Yorkshire
WF8 1AW
Telephone 01977 701261
Email shop@affairlingerie.com
Returns will be dealt with promptly.
We recommend you obtain a receipt from the Post Office as proof of postage.
Once we have received the items we will contact you to inform you of your replacements being sent out, or the credit to your account.
Trademarks
‘Affair Lingerie’ is a registered trademark of Stocking Affair Ltd in the UK and other countries. Other product and company names mentioned on our website may be the trademarks or registered trademarks of their respective owners, and have been reproduced with their kind permission.
Copyright
Our website design, text, graphics and images are owned by Affair Lingerie and reproduction of any of these without prior written permission is strictly prohibited.
Your privacy
At Affair Lingerie we are committed to respecting your privacy and we will not pass on your details to third parties.
We only use the information you provide for the purpose of processing orders and to communicate with you about your order.
Site security
At affairlingerie.com we strive to create a secure environment in which you can shop. For extra security for our customers we use Barclays ePDQ Secure ePayments to ensure that any transactions made on the site are 100% secure. When entering any personal details you will be transferred onto secure pages on the Barclays ePDQ site, indicated by a padlock either in the bottom right or top right of the screen. If however, you would prefer to place your order over the telephone, please contact us on 01977 701261.
P O Box addresses/HM Prisons
We regret we are unable to deliver items to P O Box addresses and HM Prisons.
The Affair Lingerie website is provided to you free of charge for your personal use. Any contract for sale of goods between Stocking Affair Ltd (trading as affairlingerie.com) and yourself will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Stocking Affair Ltd irrevocably submit to the non-exclusive jurisdiction of the English Courts.