Dear Nikola
Just to let you know my order arrived  and in time for my holiday.
Thank you so much for your help – great customer care and obviously I will now be ordering from you again in the future!
Kind Regards
(May 2017) 
Mavis, West Sussex

Recently l ordered some Prima Donna items from you and l simply cannot allow their delivery to pass without writing to you to compliment on the exceptional service you provide. Firstly l had excellent communication from Nicola about an item which was out of stock and suggestions of how we might resolve the problem-we did-and then my order arrived. Beautiful packaging in tissue and my customer order so elegantly done on quality paper and with the utmost discretion in an envelope. All of this matches the opulence of Prima Donna. They are indeed fortunate to have a company like yours marketing their products and we,the public,are so fortunate to have this gold star service available to us online.
Congratulations to all involved on your wonderful service. You have definitely won yourselves another customer.

(June 2017) 

Liz, Dumfries

Lovely to hear from you! Looking forward to receiving my two orders. You always take such care in packaging items - it's like receiving a gorgeous gift each time a delivery arrives!

(March 2017) 

Karen, Essex
Dear Staff at Affair lingerie,
I have the reputation of being quick to criticIse so I need to compliment in the same manner.
I recently ordered a "First Lady" bra and because I was having a problem ordering it on-line I telephoned your company.
I spoke to two different ladies last Saturday (the second was Sarah I believe).  I am more than happy to say that I find Affair Lingerie staff, polite, helpful, and friendly as they make you feel like a person and not a number.   Additionally they are efficient, nothing seems an effort to them as they are very obliging and not only that they give you precise information.   I say this because obviously my item was not in stock but they could get it and post it out on Wednesday.   And yes they did - it arrived this morning.   Even the stationery is a pleasure to receive with the receipt neatly attached.
My first order with you was a disappointment but not with your staff, just the colour of the bra was not as I expected it would be and, here again, returning it was no problem to you.
(June 2016)
Geraldine, Somerset

Just wanted to say a big thank you for the delivery of my new bras, both tried and tested now and they are perfect.
It was lovely to meet you all on the shop and for the excellent service.
You should have a review page, I'm sure it would be 5 stars all the way 👍

(August 2017) 

Carole, Jersey

Dear Sara,

I have received my order, Prima Donna "Samba" swimsuit.
I am delighted with it... fits perfectly.

I would like to thank you & all at Affair for once again your excellent service.

Best Wishes

Kind Regards,


(April 2017) 

Deirdre, Inverness

Bra arrived this morning. Thanks for efficient service. Happy Christmas


(December 2016) 

Frances, Moray

Just wanted to confirm that I received my Prima Donna bra on time and that it is perfect thank you.

(February 2017) 

Suzanne, Alcester
Dear Affair Lingerie team,

I just wanted to say a big thank you for providing such excellent customer service.  There are many places that could learn a thing or two from you! 
I was so pleased with your advice and now have 2 new beautifully fitting bras and pre-ordered the ice blue Marie Jo.

Thank you again and best wishes for a continued successful business. I shall certainly pop in if I am ever near your shop.

Kindest regards,

(March 2017) 
Fiona, Jersey



I just wanted to thank you for my order that arrived safely yesterday and packed so lovely 😊; it's like receiving a little present!

I love the Prima Donna Deauville bras, they are so comfortable; I have not yet found a bra that can beat them!


(January 2017) 

Jane, Merseyside